Refund & Return Policy
Last Updated: June 2026
1. Our Commitment
At Amaami Bakes, every product is freshly baked to order using premium-quality ingredients. We take great pride in ensuring that every order meets our quality standards before it leaves our kitchen.
However, we understand that occasionally things may not go as expected, and we are committed to resolving any genuine concerns fairly and promptly.
2. No Returns Policy
Due to the perishable nature of our freshly baked products, we do not accept returns.
Once an order has been delivered, it cannot be returned or exchanged.
3. Cancellations
Cancellation requests must be made within 4 hours of placing your order by contacting us via WhatsApp.
WhatsApp: +91 6360712195
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Cancellations requested after the 4-hour window cannot be accepted, as preparation of your order may have already begun.
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Orders cancelled within the permitted timeframe are eligible for a full refund.
4. Refund Eligibility
Refunds are offered only under the following circumstances:
Wrong Product Received
You received a product different from the one you ordered.
Product Arrived Damaged
Your order arrived in a significantly damaged condition due to a packaging failure on our end.
Order Not Delivered
Your order was not delivered on your selected delivery date due to an error on the part of Amaami Bakes.
5. Refund Ineligibility
Refunds will not be issued under the following circumstances:
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Cancellation requests made after the 4-hour cancellation window.
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Failed delivery due to recipient unavailability.
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Failed delivery due to an incorrect or incomplete delivery address provided by the customer.
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Change of mind after the cancellation period has expired.
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Product quality concerns resulting from improper storage after delivery.
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Delivery delays caused by traffic, weather conditions, natural events, or other circumstances beyond our reasonable control.
6. How to Request a Refund
If you believe you are eligible for a refund, please contact us within 48 hours of your delivery date.
Contact Details
Email: amaamibakes@gmail.com
WhatsApp: +91 6360712195
Please Include
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Your Order Number
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A clear description of the issue
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Photographs of the product (if applicable)
We will review your request and respond within 2 business days.
7. Refund Process
Once your refund request has been approved, you may choose one of the following options:
Original Payment Method
A full refund will be processed to your original payment method within 5–7 business days.
Store Credit
Alternatively, you may choose to receive store credit for use on a future order.
Please Note: Delivery charges are non-refundable unless the issue occurred due to an error on the part of Amaami Bakes.
8. Damaged Products
We take every precaution to package our products securely for safe delivery.
If your order arrives damaged due to a packaging failure, please contact us within 48 hours of delivery and provide clear photographs of the product.
Upon review, we will offer either:
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A full refund to your original payment method, or
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Store credit for a future purchase, based on your preference.
Important
Amaami Bakes shall not be held liable for damage caused during transit by third-party delivery partners.
9. Changes to This Policy
Amaami Bakes reserves the right to modify or update this Refund & Return Policy at any time without prior notice.
Any changes will be published on this page along with the updated Last Updated date.
Continued use of our website following any changes constitutes acceptance of the revised policy.
Contact Us
If you have any questions regarding this Refund & Return Policy, please contact us:
Amaami Bakes – Taste of Luxury by Mehnaaz
Email: amaamibakes@gmail.com
WhatsApp: +91 6360712195